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Frequently Asked Questions

Where does IJM work? arrow-simple-bottom

IJM staff partner with local authorities to protect the poor from violence in 24 communities throughout the developing world. Our teams work in Bolivia, Cambodia, Colombia, Dominican Republic, El Salvador, Ghana, Kenya, Malaysia, Myanmar, the Philippines, Romania, South Asia, Thailand, Uganda.

IJM is headquartered in Washington, DC, and we have international advancement offices in the U.K.CanadaGermanyAustralia, Hong Kong, Switzerland and the Netherlands.

IJM investigators, lawyers and social workers intervene in individual cases of abuse in partnership with state and local authorities in the countries in which they work. We work together to rescue victims, restrain criminals from hurting others, and restore survivors to safety and strength. Working in partnership with government authorities is the best long-term strategy to ensure that the poor are protected from violence.

IJM’s “collaborative casework” is this work directly with local authorities, case by case. It’s a critical part of our Justice System Transformation model.

Collaborative casework meets the most urgent needs of victims of violence, allows for the opportunity to provide hands-on training and mentoring to government partners, and provides an opportunity for our teams to discover the specific gaps in a justice system that leave the poor most vulnerable to violence.

Violent abuses like rape, trafficking, slavery, land theft and police brutality have an immediate and significant impact on victims. That’s why each of our aftercare services is unique, and meets different needs of the children, women and men we serve. In addition to strengthening local social services to empower survivors even when IJM isn’t on the scene, IJM social workers and our partners help individual survivors pursue their goals for restoration. This process includes elements like:

  • Immediate crisis care
  • Connecting survivors to a place of stability
  • Ongoing counseling
  • Support throughout the legal process
  • Skills training and education

As our social workers walk with survivors on their journey to safety and stability, we carefully assess how they are progressing. Our goal is to see survivors “restored”—meaning that they can function in society with a low vulnerability to being victimized again.

We have developed a validated tool, the Assessment of Survivor Outcomes (ASO) tool, that aftercare staff use to generate a baseline assessment of a survivor’s vulnerabilities and strengths, set goals with survivors for their care plan, and then measure a survivor’s progress in key areas of restoration.

We are inspired by God’s call to love all people and to seek justice. We serve all people, without regard to religion or any other factor, and seek to work alongside all people of good will.

IJM’s staff members are Christians from a variety of traditions who are motivated by the Bible’s call to “rescue the oppressed, defend the orphan, plead for the widow.” We find strength and encouragement in sharing a spiritual life together.

IJM staff are available for media interviews, but due to high demand, we are generally unable to provide interviews for student research projects or general information about the work.

Our work to protect the poor from violence is built on partnership. It’s a vision that is impossible to achieve alone.

IJM is a non-partisan, non-governmental, 501(c)3 organisation. We operate with governmental approval and acknowledgement, and we depend on the partnership of local government and NGO partners.

IJM’s efforts to fight injustice are primarily limited by its financial resources. However, in certain countries, government or legal structures do not currently make IJM’s casework methods feasible. IJM’s casework model of repairing broken justice systems does not work in the absence of any justice system—this prevents IJM from being most effective in war zones, for example. However, there are many other excellent NGOs that do courageous and valuable work in such situation

IJM does not take cases in Australia. We have a very specific focus on partnering with local governments in the developing world to make under-functioning public justice systems work for the poor.

Though injustice certainly exists in Australia, citizens (and citizens of other countries in the developed world) benefit from a mature legal system that generally provides effective redress for abuse. This is not the case for IJM’s clients in the developing world.

How can I obtain a copy of IJM’s financial statements? arrow-simple-bottom

You can obtain a copy of our financial statements on the Financials page of our website.

Yes! Workplace giving is a great way to maximise the impact of your gift. We are currently set up to receive workplace giving through a number of platforms, including Good2Give. If you can’t find IJM on your employer’s giving platform, or you would like to invite your employer to include IJM on its list of charities please contact our Supporter Engagement team either by calling 1300 045 669 or email giving@IJM.org.au.

To update your credit card or bank account information, please either call our Supporter Engagement team on 1300 045 669 from 9:00 am to 5:00pm (Sydney time), Monday to Friday, or sign up online again, and email giving@IJM.org.au. You will receive a confirmation via email.

To cancel your gift, please contact our Supporter Engagement team either by calling 1300 045 669 or email giving@IJM.org.au You will receive confirmation via email.

To change the amount of your gift, please contact our Supporter Engagement team either by calling 1300 045 669 or email the updated amount to giving@IJM.org.au. You will receive confirmation via email.

IJM Australia Ltd ABN 56 164 514 694 is registered with the Australia Charities and Not-for-Profit Commission.

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities. The ACNC was established in December 2012 to achieve the following objects: maintain, protect and enhance public trust and confidence in the Australian not-for-profit sector; support and sustain a robust, vibrant, independent and innovative not-for-profit sector; promote the reduction of unnecessary regulatory obligations on the sector.

In addition, an all-volunteer Board of Directors sets policies and procedures and monitors the budget and expenditures.

You may also view recent financial documents on our website

IJM Australia receives funding from individual donors, churches, community organisations, corporations, law firms and foundations.

Whether you would like to dedicate your birthday, run a marathon, or plan a different fundraising event, we have prepared a fundraising section filled with useful ideas and resources to help you. If you would like to create your own fundraising page, please contact us at comms@ijm.org.au. Thank you for supporting our work!

Yes, you will receive a receipt by email. (You can also request a paper copy receipt to be posted to you.) We will then provide you with an annual giving summary at the end of the financial year. Please call 1300 045 669 or email giving@IJM.org.au with any further queries or requests.

IJM Australia is a registered charity with the Australia Charities and Not-for-Profit Commission. Donations over $2.00 are tax-deductible in Australia.

Thank you for supporting our work to protect the poor from violence. Please post your gift to:

International Justice Mission

PO Box 124

St Leonards  NSW  1590

 

 

How do I change the credit card or bank account for my monthly gift? arrow-simple-bottom

To update your credit card or bank account information, please either call our Supporter Engagement team on 1300 045 669 from 9:00 am to 5:00pm (Sydney time), Monday to Friday, or sign up online again, and email giving@IJM.org.au. You will receive a confirmation via email.

To cancel your gift, please contact our Supporter Engagement team either by calling 1300 045 669 or email giving@IJM.org.au You will receive confirmation via email.

To change the amount of your gift, please contact our Supporter Engagement team either by calling 1300 045 669 or email the updated amount to giving@IJM.org.au You will receive confirmation via email.

Yes! Workplace giving is a great way to maximise the impact of your gift. We are currently set up to receive workplace giving through a number of platforms, including Good2Give. If you can’t find IJM on your employer’s giving platform, or you would like to invite your employer to include IJM on its list of charities please contact our Supporter Engagement team either by calling 1300 045 669 or email giving@IJM.org.au.

Please contact our Supporter Engagement team either by calling 1300 045 669 or email giving@IJM.org.au to discuss giving options (or/and request our bank details.)

What is the culture like at IJM? arrow-simple-bottom

IJM offers a fast-paced, professional and friendly work environment for its employees. IJM employees work diligently to provide tangible relief for the victims we serve, while being good stewards of the funds generously provided to us by our donors.

IJM employees begin each day with 30 minutes of silence and solitude before God and gather at 11:30 am for corporate prayer. Quarterly staff retreats are held to provide spiritual refreshment and team building opportunities.

Office attire is smart business casual.

  • An inspiring work environment. Your work makes a difference in the lives of the thousands of clients IJM is serving. You are part of a passionate global team of professionals – characterised by an atmosphere of personal involvement and determination to bring justice, transform communities and end slavery
  • Opportunity to professionally develop your skills & attributes in a way that brings deep impact in this world
  • Opportunity for spiritual formation
  • Attractive salary packaging as an NFP employee
  • Salary is determined by our remuneration policy and years of QE

 

Can I volunteer at the Sydney office? arrow-simple-bottom

IJM Australia runs a Volunteering Program at our Sydney office. Volunteering intake is done per quarter, and is dependent on specific needs and availability within the organisation. Volunteering is either centred around a specific event, or an ongoing minimum commitment of 1 day per week to serve with a particular team. To apply, please fill in our Volunteering Application form.

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