Frequently Asked Questions

Where does IJM work? arrow-simple-bottom

IJM works in countries all over the world where we believe our proven model of justice system transformation will successfully bring protection to people in poverty from violence. IJM staff partner with local authorities to protect people in poverty from violence in 33 field offices in 18 countries. (June 2024).

IJM Global is located in Washington, DC. We have international advancement offices in the US, U.K.CanadaGermanyAustralia, Hong Kong, Singapore, South Korea, Switzerland and the Netherlands.

Our mission is to protect vulnerable people from violence. To fulfill this mission, our model is built on partnership. We work closely with local governments, community partners, NGOs and others to strengthen the justice system’s response to violent crimes. Justice system transformation through close collaboration with local partners results in safer communities and greater protection for vulnerable people.

IJM is a non-partisan, non-governmental, 501(c)3 organization. We operate with governmental approval and acknowledgment, and we depend on the partnership of local government and NGO partners.

Violent abuses like trafficking, slavery, land theft, sexual abuse and police abuse of power have an immediate and significant impact on victims. That’s why aftercare meets different needs of the children, women and men we serve. In addition to strengthening local social services to empower survivors even when IJM isn’t on the scene, IJM social workers and our partners help individual survivors pursue their goals for restoration. This process includes elements like:

  • Immediate crisis care
  • Connecting survivors to a place of stability
  • Ongoing counseling
  • Support throughout the legal process
  • Skills training and education

As our social workers walk with survivors on their journey to safety and stability, we carefully assess how they are progressing. Our goal is to see survivors “restored”—meaning that they can function in society with a low vulnerability to being victimised again.

We have developed a validated tool, the Assessment of Survivor Outcomes (ASO) tool, that aftercare staff use to generate a baseline assessment of a survivor’s vulnerabilities and strengths, set goals with survivors for their care plan, and then measure a survivor’s progress in key areas of restoration.

IJM is a team of lawyers, social workers, investigators, community activists and other professionals inspired by God’s call to love all people and to seek justice. We serve all people, without regard to religion or any other factor, and seek to work alongside all people of goodwill. Our services are never, under any circumstances, conditioned upon religious profession, nor do our programs include religious proselytisation.

IJM’s staff members are Christians from a variety of traditions who are inspired by God’s call to love all people and to seek justice for those who are oppressed. We find strength and encouragement in sharing a spiritual life together.

IJM staff are available for media interviews, but due to high demand, we are generally unable to provide interviews for student research projects or general information about the work.

IJM determines where to expand based on a combination of four factors: the presence of pervasive injustice, high levels of poverty as measured by the Multidimensional Poverty Index, a government willing to partner with IJM to build foundational capacities to address violence, and the ability to maximize resources to make an impact.

Since IJM’s model focuses on strengthening justice systems and building foundational capacities to enforce laws, IJM’s model does not work in the absence of any justice system. This reality prevents IJM from being most effective in war zones, military dictatorships or failed states. Similarly, this focus means IJM’s model is not most effective in contexts where those foundational justice system capacities are already in place, which is why IJM does not take cases in Australia.

How can I obtain a copy of IJM’s financial statements? arrow-simple-bottom

You can obtain a copy of our financial statements on the Financials page of our website.

Yes! Workplace giving is a great way to maximise the impact of your gift. We are currently set up to receive workplace giving through a number of platforms, including Good2Give. If you can’t find IJM on your employer’s giving platform, or you would like to invite your employer to include IJM on its list of charities please contact our Supporter Engagement team either by calling 1300 045 669 or email [email protected].

To update your credit card or bank account information, please either call our Supporter Engagement team on 1300 045 669 from 9:00 am to 5:00pm (Sydney time), Monday to Friday, or sign up online again, and email [email protected]. You will receive a confirmation via email.

To cancel your gift, please contact our Supporter Engagement team either by calling 1300 045 669 or email [email protected] You will receive confirmation via email.

To change the amount of your gift, please contact our Supporter Engagement team either by calling 1300 045 669 or email the updated amount to [email protected]. You will receive confirmation via email.

IJM Australia Ltd ABN 56 164 514 694 is registered with the Australia Charities and Not-for-Profit Commission.

The Australian Charities and Not-for-profits Commission (ACNC) is the national regulator of charities. The ACNC was established in December 2012 to achieve the following objects: maintain, protect and enhance public trust and confidence in the Australian not-for-profit sector; support and sustain a robust, vibrant, independent and innovative not-for-profit sector; promote the reduction of unnecessary regulatory obligations on the sector.

In addition, an all-volunteer Board of Directors sets policies and procedures and monitors the budget and expenditures.

You may also view recent financial documents on our website

IJM Australia receives funding from individual donors, churches, community organisations, corporations, law firms and foundations.

Whether you would like to dedicate your birthday, run a marathon, or plan a different fundraising event, we have prepared a fundraising section filled with useful ideas and resources to help you. If you would like to create your own fundraising page, please contact us at [email protected]. Thank you for supporting our work!

Yes, you will receive a receipt by email. (You can also request a paper copy receipt to be posted to you.) We will then provide you with an annual giving summary at the end of the financial year. Please call 1300 045 669 or email [email protected] with any further queries or requests.

IJM Australia is a registered charity with the Australia Charities and Not-for-Profit Commission. Donations over $2.00 are tax-deductible in Australia.

Thank you for supporting our work to protect people in poverty from violence. Please post your gift to:

International Justice Mission

PO Box 124

St Leonards  NSW  1590

 

 

How do I change the credit card or bank account for my monthly gift? arrow-simple-bottom

To update your credit card or bank account information, please either call our Supporter Engagement team on 1300 045 669 from 9:00 am to 5:00pm (Sydney time), Monday to Friday, or sign up online again, and email [email protected]. You will receive a confirmation via email.

To cancel your gift, please contact our Supporter Engagement team either by calling 1300 045 669 or email [email protected] You will receive confirmation via email.

To change the amount of your gift, please contact our Supporter Engagement team either by calling 1300 045 669 or email the updated amount to [email protected] You will receive confirmation via email.

Yes! Workplace giving is a great way to maximise the impact of your gift. We are currently set up to receive workplace giving through a number of platforms, including Good2Give. If you can’t find IJM on your employer’s giving platform, or you would like to invite your employer to include IJM on its list of charities please contact our Supporter Engagement team either by calling 1300 045 669 or email [email protected].

Please contact our Supporter Engagement team either by calling 1300 045 669 or email [email protected] to discuss giving options (or/and request our bank details.)

What is the culture like at IJM? arrow-simple-bottom

IJM offers a fast-paced, professional and friendly work environment for its employees. IJM employees work diligently to provide tangible relief for the victims we serve, while being good stewards of the funds generously provided to us by our donors.

Office attire is business casual.

  • An inspiring work environment. Your work makes a difference in the lives of the thousands of clients IJM is serving. You are part of a passionate global team of professionals – characterised by an atmosphere of personal involvement and determination to bring justice, transform communities and end slavery
  • Opportunity to professionally develop your skills & attributes in a way that brings deep impact in this world
  • Opportunity for spiritual formation
  • Attractive salary packaging as an NFP employee
  • Salary is determined by our remuneration policy and years of QE

 

Can I volunteer at the Sydney office? arrow-simple-bottom

IJM Australia runs a Volunteering Program at our Sydney office. Volunteering intake is done per quarter, and is dependent on specific needs and availability within the organisation. Volunteering is either centred around a specific event, or an ongoing minimum commitment of 1 day per week to serve with a particular team. To apply, please fill in our Volunteering Application form.